Inside Sales Coordinator at WPS Management GmbH handling customer communication and optimizing product usage with over 20 years of experience in e - Procurement solutions.
About the role
- Inside Sales Technical Specialist providing estimating, quoting, and technical support at ASC Steel Deck. Supporting Outside Sales Representatives and managing customer inquiries in California.
Responsibilities
- Provide estimating, quoting, quote follow up, and market price tracking support to Deck Division Outside Sales Representatives (OSRs).
- Support all sales territories during OSR absences and vacations.
- Serve as first line technical support for customers and general technical inquiries received by Customer Service Representatives and through the ASC website.
- Deliver accurate estimates, responsive quotations, and technical product guidance to customers and OSR’s.
- Manage low volume customer base for California territories.
- Stay current of product knowledge, pricing, and competitor offerings.
- Assist OSR’s with product substitution submittals.
- Provide value engineering proposal support to OSR’s.
- Participate in weekly sales meetings and 1:1 meeting with OSR, taking responsibility for sales improvement initiatives and other assigned action items.
Requirements
- Bachelor’s Degree or 4 years of additional relevant experience in lieu of degree
- 3 years technical experience in sales, estimating, customer service and/or project management
- 2 years related to structural products.
- 5+ years technical experience in sales, customer service, estimating and/or project management (preferred)
- Knowledge of competitors steel deck Products (preferred)
- Knowledge of ASC Steel Deck Products (preferred)
- Knowledge of manufacturing processes and procedures (preferred)
Benefits
- health insurance
- life insurance
- short and long-term disability
- paid time off
- retirement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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