Account Manager managing a book of business, providing operational and administrative support to clients. Focused on renewing memberships and growing accounts through effective relationship management and cross - selling.
About the role
- Account Manager at Biomatch GmbH, specializing in sales of chemicals. Engage with clients in the pharmaceutical and food industries, focusing on client management and market insights.
Responsibilities
- End-to-end sales activities: maintenance, support and expansion of the existing customer base
- Manage assigned customer portfolios in daily business, including preparation of quotes
- Conduct price negotiations in close coordination with the business unit
- Compile, analyze and extract relevant market information
- New customer acquisition and development of additional sales opportunities
- Participate in the budgeting and forecasting process
- Occasional customer visits and participation in market-relevant meetings
- Work independently on: tracking quotes, performing price calculations, supporting annual contracts
- Coordinate internal processes, including handling complaints (first level)
- Close cooperation with internal interfaces such as Credit Management, Logistics and Customer Service
Requirements
- Completed commercial training or degree — ideally with a chemical or pharmaceutical focus
- Several years of professional experience (ideally 3–5 years) in commodity trading, e.g., in Key Account Management, Product Management or inside sales
- Confident and persuasive communication skills
- Independent, structured and reliable way of working
- Business-fluent English
- Proficient with MS Office and SAP
- Willingness to travel occasionally
Benefits
- Flexible working hours
- Training and development opportunities
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