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About the role
- Commercial Property Manager providing service to industrial real estate customers at NorthPoint Development. Handling tenant relations, property compliance, and financial reporting.
Responsibilities
- Provide excellent service to our industrial commercial real estate customers through our core values.
- Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff.
- Follow-up with the tenant to ensure satisfactory resolution of the issue.
- Ensure that there is 24-hour emergency coverage for the property at all times.
- Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
- Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy.
- Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
- Become proficient with the Yardi Property management software, Salesforce and Monday.com.
- Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi.
- Maintain appropriate records, correspondence and file notes in Lease Manager.
- Provide 5 Year Building Capital Plans.
- Collaborate with Asset Management team on funding the plans/needs.
- Track tenant lease expirations, plan for move-outs/renewals as required.
- Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
- Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review.
- Work directly with the Development Management team to ensure a smooth transition of a building post construction.
- Be proactive in addressing warranty issues during the first 12 months post construction.
- Assist the Regional Director of Property Management with establishment of the Property.
- Monitor all key dates and reporting within Yardi and Salesforce.
- Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.
- Assist in the production of monthly and annual reports.
- Assist in preparation of transaction related documents.
- Assist in maintaining tenant contact lists in Yardi for the company.
- Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs).
- Contractor coordination.
- Coordinate tenant move-ins/move-outs.
- Approve and/or obtain estimates/bids for repairs at the property.
- Generate and track Service orders, approvals and distribution.
- Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings.
- Update new property information in Yardi, SalesForce and on Building Engineer reference sheets.
- Detailed verification of all invoice amounts and information with approved Service Orders or Contracts.
- Ensure proper property and GL coding on invoices.
- Investigate cost reduction opportunities.
- Assist corporate accounting with questions related to the property and resolution of vendor issues.
Requirements
- 2+ years of direct Commercial and Industrial Property Management required
- Industrial Property Management experience
- Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and Monday.com) a plus
- Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel
- Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality
- Ability to effectively communicate both orally and in writing with peers, managers and clients
- Ability to work independently in a remote atmosphere effectively and efficiently
Benefits
- A selection of comprehensive medical, dental, and vision plans
- 401k with 100% match up to 6%, immediately vested upon enrollment
- Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement
- $2,000 annual HRA and HSA contribution
- Parental Paid Leave
- Flexible Spending Account
- Living Generously program with 100% charitable contribution match
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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