Business Analyst managing legacy systems and cross - functional reporting in a data - driven environment. Focused on improving workflow efficiency and system reliability through analytical proficiency.
About the role
- Providing strategic support for Customer Success Managers while engaging suppliers and ensuring operational excellence at Bernhoeft. Monitoring KPIs and creating actionable insights for value generation.
Responsibilities
- Suporte Estratégico ao CSM;
- Engajamento de Fornecedores;
- Relacionamento e Sucesso;
- Monitoramento de Inteligência;
- Insights e Dashboards;
- Colaboração Interna;
Requirements
- Conhecimento em Direito Trabalhista;
- Familiaridade com GRT (Gestão de Riscos do Trabalho);
- Experiência com CRM (Hubspot) e Suporte (Movidesk);
- Habilidade Analítica;
- Excel Intermediário;
- Comunicação e Networking;
- Escuta Ativa e Empatia;
- Resolução de Problemas;
- Adaptabilidade;
Benefits
- Acesso ao cartão Swile benefícios para Alimentação e Refeição;
- Plano de Saúde (extensível aos dependentes legais);
- Plano Odontológico e Seguro de Vida;
- Wellhub (antigo Gympass) com descontos em academias e atividades;
- Acesso à plataforma Moodar para psicoterapia on-line;
- Day Off no aniversário;
- Auxílio de mobilidade (Swile Mobilidade) para deslocamentos;
- Auxílio home-office para trabalho remoto;
- Programas de capacitação e modelo de carreira;
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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