Customer Service Specialist in CommBank’s Funding & Settlements team managing business loan processes. Collaborating with stakeholders and providing exceptional customer service to internal and external clients.
About the role
- Supports sales administration and customer care in a growing SaaS company focusing on automotive sector. Collaborating with various teams for customer success and pipeline management.
Responsibilities
- You coordinate and manage our deal pipeline in HubSpot
- You assist with scheduling, preparing and coordinating customer meetings (online & by phone)
- You prepare sales materials and presentations (templates provided)
- You ensure smooth back-office operations – from CRM maintenance to quote creation
- You administratively support our existing customers and assist with onboarding and inquiries
- You work closely with management, support and the product team
Requirements
- Initial experience in inside sales, customer service or a commercial/administrative role
- You enjoy organizing and keeping track of appointments and processes
- Confident use of digital tools (e.g. email, Excel; ideally CRM systems such as HubSpot)
- Friendly, structured and reliable working style
- Good verbal and written communication skills
- No technical expertise required – we provide thorough onboarding
- Optional: experience in the automotive sector or software environment
Benefits
- A secure position in a growing software company with close customer contact
- A motivated, helpful team with short decision-making paths
- Home office possible (2–3 days/week) or fully remote after onboarding
- Flexible working hours (part-time possible by arrangement)
- Modern tools and efficient processes – no paperwork overload
- Development opportunities in sales, support or project management
- Fair compensation and respectful, open working culture
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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