Director of Program Operations driving operational excellence and cross - functional alignment at Delta Dental of Massachusetts. Overseeing vendor relations and continuous improvement initiatives in organizational effectiveness.
About the role
- Sr Employee Listening Program Manager at BECU shaping and leading employee feedback strategies. Ensuring every team member’s voice is heard and valued while fostering a culture of engagement.
Responsibilities
- Shape the Listening Strategy: Lead the development and execution of BECU’s employee listening strategy, ensuring alignment with business goals and fostering a culture of feedback and continuous improvement.
- Design & Deploy Surveys: Oversee the entire lifecycle of employee surveys—from crafting engaging questions to managing distribution and ensuring high participation rates.
- Analyze & Uncover Insights: Dive into quantitative and qualitative data to identify trends, themes, and key takeaways that inform business decisions and enhance the employee experience.
- Integrate Data for a Holistic View: Combine survey findings with other people analytics to build a comprehensive understanding of employee sentiment and organizational health.
- Tell the Story with Data: Use visualization and storytelling techniques to present complex data in clear, compelling ways that drive action and decision-making at all levels.
- Engage Leadership & Drive Change: Facilitate executive discussions, co-create action plans with senior leaders, and ensure accountability for translating insights into impactful initiatives.
- Foster Transparent Communication: Collaborate with Communications teams to create and share results-driven messaging, ensuring employees see the impact of their feedback.
- Ensure Data Ethics & Privacy: Define and uphold best practices for managing employee feedback data, maintaining trust, and ensuring compliance with privacy standards.
Requirements
- B.A. or B.S. in applied social sciences (e.g., Industrial/Organizational Psychology, Organizational Behavior) or Data/Analytics or equivalent experience.
- Typically requires 5 years of experience in employee listening, people analytics, HR strategy, or a related area.
- Experience analyzing and interpreting employee feedback data, including both qualitative and quantitative insights.
- Experience with survey and feedback platforms such as Perceptyx, Qualtrics, Glint, Gallup, or similar tools.
- Consultative and partnering experience with stakeholders, align strategy with vision, and drive meaningful engagement.
- Experience leveraging natural language processing tools to analyze qualitative feedback and generate actionable insights.
- Proven track record of designing and leading employee feedback programs, from strategy through execution.
- Experience with Workday and/or Visier.
Benefits
- 401(k) Company Match (up to 3%)
- 4% annual contribution to your 401(k) by BECU
- Medical, Dental and Vision (family contributions as well)
- PTO Program + Exchange Program
- Tuition Reimbursement Program
- BECU Cares volunteer time off + donation match
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Fitness Program Manager overseeing fitness programs for seniors, managing trainers and ensuring quality service. Passionate about promoting healthier lifestyles for older adults in various communities.
Health IT Program Director leading large - scale federal health IT programs with a focus on FDA - regulated initiatives. Driving program excellence and expanding federal business for a tech services company.
Program Manager leading strategic initiatives at Excelerate LLC with a focus on workforce enablement and operational readiness. Overseeing change management and optimizing delivery processes.
Program Manager at PEMCO overseeing product or program development and managing cross - functional teams to deliver strategic programs.
CDL Program Director providing leadership and support for CDL Program and students at educational institution. Responsible for curriculum development, faculty oversight, and student advising.
Marketing Program Manager for Xbox Game Pass managing integrated marketing campaigns from inception to execution. Collaborating with agencies and stakeholders to maintain brand standards and drive campaign success.
Program Manager leading brand strategy for Nordstrom's Private Label Division. Managing marketing campaigns, sample coordination, and enterprise collaborations within the Brand Design & Packaging Team.
Director Program Management overseeing multiple projects, ensuring goals and budgets at Sensata Technologies. Identifying risks and opportunities across multiple projects within the department.
Principal role managing complex IT programs and initiatives in a global pharmaceutical company. Driving strategic outcomes and program delivery for health improvement in collaboration with various teams.