Field Engineering Specialist supporting Roche assigned product lines through travel and on - site service. Providing technical support, repairs, and installations with a focus on customer satisfaction.
About the role
- Service Engineer for Medical Equipment responsible for installation, maintenance, and support in clinical settings. Collaborating with teams to ensure device performance across Europe.
Responsibilities
- Install, configure, and test medical devices at customer sites.
- Perform maintenance, installations, and upgrades medical devices.
- Diagnose technical issues and carry out repairs to minimize equipment downtime.
- Provide on‑site and remote technical support to end users.
- Document service activities, maintenance reports, and equipment status.
- Ensure compliance with safety regulations, quality standards, and internal procedures.
- Train medical staff on proper operation and basic troubleshooting of equipment.
- Collaborate with the sales and technical teams to support customer needs.
Requirements
- Technical degree in biomedical engineering, electronics, mechatronics, or a related field.
- While experience in medical device servicing is beneficial, we also welcome candidates with service experience in other technical fields.
- Willingness to travel frequently across Europe.
- Fluent in Polish, advanced English.
- German language skills are a strong asset, especially for cross-border collaboration.
- Proactive attitude, autonomy, and customer-oriented mindset.
Benefits
- Frequent travel across Europe : work in different countries, experience new hospital environments and cultures.
- Meaningful projects : our equipment helps save lives, and you’ll play a key role in keeping it running at peak performance.
- Continuous training in medical technology and international standards.
- Collaborative environment with high-level technical teams.
- Stable contract with competitive conditions and travel expenses fully covered.
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