Learning & Development intern contributing to team growth and training initiatives at Ekimetrics. Managing training logistics, analytics, and learning content for a better employee experience.
About the role
- Field Clinical Training Specialist at BD educating medical staff on advanced monitoring solutions and device handling. Collaborating closely with sales teams for training and support.
Responsibilities
- Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs
- Get along with KOL and proctors
- Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.
- Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
- Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
- Provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
- Provide training and guidance to new Field Clinical Specialists
- Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management
- Responsible for upselling in key strategic accounts working in conjunction with Business Managers
- Validate software and hardware updates in the field as applicable
- Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences
- Fully monitor clinical support activities, changes in the market and assigned accounts, as well as competitive activity with the NSM and the appropriate Sales Specialist.
Requirements
- Proven experience in clinical support, medical devices, or related healthcare fields; experience in an operating theatre is considered an advantage.
- Bachelor's Degree in in related field
- Training experience in clinical / technical environment
- Preferred Native-level proficiency in Polish and a very good command of English.
- Proven expertise in MS Office Suite and ability to operate general office machinery
- Excellent problem-solving and critical thinking skills
- Full knowledge and understanding of cardiovascular science
- Full understanding of cardiovascular anatomy, pathology and physiology
- Full understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
- Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations
Benefits
- valuable, competitive package of compensation and benefits programs
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