Intern assisting with software administration at NXP Semiconductors in a dynamic environment. Gaining hands - on experience in software systems maintenance and support.
BB
Hybrid Analista de Back Office – Servicios Jurídicos, Gestión de la información y administración
Posted 6 days ago
About the role
- Analista de Back Office managing information and administrative tasks at BBVA. Supporting internal legal departments with quality assurance and case documentation.
Responsibilities
- Recepción y análisis de causas: interpretación y clasificación del tipo de proceso o reclamo a gestionar
- Gestión de información y documentación: solicitar, reunir y organizar datos para que el abogado interno pueda fijar postura legal en casos de Defensa del Consumidor, Juicios y Mediaciones.
- Derivación de casos: una vez cargada la denuncia en el sistema por Mesa de Entrada, coordinar la entrega de la información dentro de los plazos establecidos al abogado interno para su tratamiento.
- Carga de datos, actualización y cierre de registros de cada caso en el sistema centralizado.
- Seguimiento de gestiones: coordinar con las áreas involucradas para obtener la documentación requerida y garantizar que el expediente esté completo.
- Control de calidad de datos: verificar que la información ingresada sea precisa y correctamente clasificada.
- Brindar soporte administrativo a clientes internos: área de Servicios Jurídicos y Banca Minorista.
Requirements
- Disponibilidad para trabajar durante 6 meses en una posición temporal (excluyente)
- Experiencia mínima de 3 años en roles administrativos o similares.
- Estudiantes avanzados de carreras como Derecho, Administración de Empresas, Actuario o afines.
- Manejo avanzado de Paquete Office y Google Sheets (excluyente)
- Conocimientos de Inteligencia Artificial aplicados a gestión de información (deseable)
- Perfil organizado, detallista y analítico, con flexibilidad, orientación a la mejora continua y al cumplimiento de objetivos.
- Proactividad, colaboración y capacidad de trabajo en equipo.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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