IT - Systemadministrator managing IT infrastructure and support at Funkwerk Oltmann GmbH in Berlin. Responsibilities include system administration, network management, and IT security strategies.
AS
Hybrid Gestor/a Administración y Recobro de Clientes
Posted 2 days ago
About the role
- Administration and collection manager for customer accounts at Aquaservice, responsible for managing client portfolios and invoice recovery tasks. Requires advanced Excel skills and experience with CRM.
Responsibilities
- Elaborar y actualizar informes de gestión de la cartera de clientes asignada, utilizando Excel avanzado (tablas dinámicas, fórmulas complejas, buscarv, filtros y gráficos).
- Revisar el estado de las facturas de los clientes y gestionar el recobro de impagos.
- Identificar motivos de impago, negociar cobros y analizar deudas.
- Gestionar tareas de atención al cliente y recobros, asegurando su correcta resolución.
- Analizar y conciliar datos financieros de clientes y facturas.
- Actualizar y modificar información en sistemas internos (CRM/Salesforce) y plataformas externas (EDI, etc.).
- Detectar y tratar incidencias de clientes de manera eficiente.
- Registrar cobros recibidos (transferencias, cheques) y coordinar con el equipo comercial sobre contratos y altas.
Requirements
- Formación en administración o similar (FP valorable).
- Excel avanzado obligatorio: tablas dinámicas, fórmulas, buscarv, análisis de datos y reporting.
- Conocimiento de plataformas EDI y CRM/Salesforce.
- Experiencia mínima de 6 meses en gestión administrativa y recobro de grandes cuentas.
- Habilidades de escucha, organización, trabajo en equipo y empatía.
Benefits
- cheque guardería
- comedor subvencionado
- fisioterapeuta
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
IT System Administrator supporting IT operations and managing infrastructures at Funkwerk Oltmann GmbH in Berlin. Involving in first and second - level support and infrastructure management.
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