Manage administrative operations for leagues and competitions at Basketball England. Handling licensing support, member registration, and event assistance in a hybrid role.
About the role
- Manage the administrative operations for leagues, competitions, and events at Basketball England. Overseeing licensing support and facilitating communication with key stakeholders in basketball.
Responsibilities
- Manage day-to-day administrative operations for a busy department overseeing leagues, competitions, and events.
- Include membership and licensing support, letters of clearance and international team registrations.
- Administer the international clearance process and foreign licensing.
- Provide daily efficient and effective administrative support for this department and the organisation.
- Communicate effectively with key stakeholders in the game plus clubs and team administrators, players, coaches, officials and other volunteers.
- Manage registration type customer queries and complaints in line with internal policies.
- Provide administrative support for the organisation and delivery of all Basketball England events.
Requirements
- A degree in a relevant subject or compensating work experience in a relevant, related field.
- Demonstrable experience of sports player licensing and eligibility.
- Excellent communication skills, can communicate effectively through email and on telephone conversations.
- Previous experience of resolving issues in the first instance and understands how to escalate matters further.
- Previous experience of following competition rules and regulations.
- Building trust and successful strong relationships with stakeholders.
- Experience working and supporting events.
- A genuine interest in basketball / sport.
- Excellent numeracy, literacy, spelling and presentation in typewritten and other work.
- Significant advanced expertise in the use of Microsoft packages (Word, Excel, PowerPoint) and other related ICT software.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
- Paid time off
- Travel allowance
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