Medical Interpreter providing English/Spanish interpretation services for Limited English Proficient patients at Banner Health facilities. Involvement from registration to discharge, facilitating patient care communication.
Responsibilities
Provides interpretation for Limited English Proficient (LEP) patients and their families.
Acts as a conduit of information for all clinical services including medical terminology and support services, policies and procedures to LEP patients.
Interprets patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience.
Documents accurately, completely and clearly all interpretation services.
Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between patients/family, as it relates to medical care.
Acts as a neutral party in the role as a conduit of information between health care staff and patients and families.
Confers with supervisor on any unusual situations.
Requirements
Completion of a Medical Interpreter training program highly preferred
One year work experience as a Medical Interpreter required
Written and oral language assessment will be required
Must demonstrate effective communication skills
Problem solving, strong human relations skills, organizational and time management skills and flexibility in responding to multiple demands.
Must possess a level of knowledge typically acquired through the completion of an associate's degree in communications or health care related field or equivalent experience.
Requires fluency in English and target language of interpretation and a proficiency level typically achieved with 1 year of experience as an interpreter.
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