Sales Ops Specialist enhancing sales operations and strategy at Honeywell. Collaborating with cross - functional teams to drive efficiency and achieve business objectives.
About the role
- Technology Operations Specialist maintaining messaging and collaboration systems at Bank of America. Focused on enterprise support applications and integration in a multi-site environment.
Responsibilities
- Maintains and supports the enterprise Messaging and Collaboration infrastructure
- Responsible for Messaging and Collaboration supported applications to include Outlook, Sharepoint, web conferencing, Instant Messaging as major focus
- Manages the integration of email with other systems
- Administers the Messaging and Collaboration user accounts in the enterprise
- Assumes the leadership role in the resolution of complex technical issues
- Consults with application developers on issues related to the impact of applications
- Provides technical expertise to internal IT groups
- Protects the overall security of the messaging environment
Requirements
- 3+ years of experience in a technical operations or enterprise support role
- Proficiency with Outlook and M365 messaging technologies
- Experience with SharePoint administration
- Working knowledge of Active Directory, Microsoft Exchange, OneDrive, MS Teams, Skype, WebEx
- Strong understanding of ITIL frameworks and operational best practices
- Demonstrated analytical and problem‑solving skills
- Strong process documentation and technical writing skills
- Solid understanding of Windows OS, internet browsers, and Microsoft Office (Outlook, Excel, Access, PowerPoint)
- Basic networking and troubleshooting knowledge
- Ability to participate in on‑call rotation and provide after‑hours support as needed
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Discretionary incentive eligible
- Annual discretionary award based on performance
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