Sustainability Manager leading operational decarbonisation within M&G’s global corporate operations. Advising on environmental management and sustainability efforts with a focus on compliance and reporting.
About the role
- Manager overseeing a team of researchers handling sensitive client account issues. Ensuring effective resolutions and a positive client experience at Bank of America.
Responsibilities
- Managing a team of researchers handling sensitive client account concerns
- Ensuring timely and effective resolution
- Delivery of exceptional service while maintaining a positive client experience
- Providing strategic direction and support to the team to achieve key performance indicators
- Conducting performance reviews, hiring, onboarding and team retention
Requirements
- 2-3 years management experience
- Secured Products Experience - Fraud or Mortgage/HELOC Underwriting preferred
- Customer centric approach to problem resolution
- Must possess strong interpersonal communication and team building skills
- Experience driving consistent results in a shared process with peer(s) in multiple site locations
- Must be self-motivated and a role model of Bank of America's Values
- Must be flexible and adapt quickly to change
- Ability to multi-task and meet specific performance goals within tight deadlines
- Proficient in Microsoft Office tools including but not limited to PowerPoint, Excel and Word
- Excellent written and oral communication skills
- Have proven experience creating highly engaged and satisfied teams through meaningful and creative recognition
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Configuration Manager bridging engineering and production, ensuring smooth technical data flow for defense innovations. Collaborating with teams to manage BOM and manufacturing documentation effectively.
Senior Development Manager overseeing delivery of new affordable housing developments. Leading a team to ensure project compliance and high - quality execution for Incommunities.
Engagement Lead at Satori Analytics responsible for managing client relationships and driving account growth. Overseeing delivery, mentoring team members, and strategizing for account success.
Area Sales Manager responsible for revenue growth and relationship building in Downstream division. Leading sales efforts and ensuring customer needs are met with technical solutions.
Commercial Manager roles focused on driving performance and value in Central Services. Overseeing commercial activities, contracts, and financial performance with operational team collaboration.
IC
Sustainability Manager developing and improving ISCC’s certification framework for biomass fuels. Focusing on biogas, biomethane, and bioLNG with a strong emphasis on regulatory compliance and market trends.
Operational Manager for Alpheus managing MRA operations and maintenance, ensuring compliance and performance across Northern Operations.
SEA Manager at Optimerch GmbH, focusing on optimizing Google Ads and Microsoft Advertising campaigns for medium - sized businesses. Responsible for client performance and data - driven decision - making.
Commodity Manager leading global procurement of mechanical parts at Industrial Scientific. Responsible for cost reduction, supplier management, and commodity strategy development in a manufacturing setting.