IT Support Analyst delivering reliable IT support and ensuring excellent employee experiences at BetWarrior in Buenos Aires. Collaborating with teams to resolve issues and improve processes.
About the role
- Technical Analyst driving impactful solutions in cloud and data management at Baker Tilly. Collaborating with diverse clients and stakeholders for organizational transformation on various projects.
Responsibilities
- Partner with business stakeholders to understand objectives, challenges, and success criteria
- Facilitate workshops, interviews, and working sessions to elicit and refine requirements
- Act as a bridge between business users and technical teams, ensuring alignment and clarity
- Translate business needs into clear, structured functional and technical requirements
- Decompose high-level initiatives into epics, features, and user stories with acceptance criteria
- Maintain documentation including business requirements, process flows, and data definitions
- Analyze datasets to support business decisions and validate requirements
- Profile, map, and document data across source systems and target platforms
- Help manage scope, risks, dependencies, and change requests
- Validate delivered solutions through testing, UAT coordination, and acceptance criteria verification
Requirements
- Bachelor’s degree in accounting, business, finance, engineering, computer science, management information systems, or related field.
- Minimum of two (2) years of related experience in project management, data profiling, and business analysis; consulting experience highly preferred.
- Demonstrate management, analytical, organization, interpersonal
- Strong data analysis skills (SQL, data profiling, data mapping, etc.)
- Project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel, PowerPoint) required.
- Project and portfolio management software experience highly preferred (e.g. Smartsheet, Confluence, Microsoft Project / Planner, Planview, Asana or equivalents)
- Flexibility to travel to client site as needed and work outside of normal business hours due to client demands.
Benefits
- Professional development opportunities
- Flexible work arrangements
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GG
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