Client Care Specialist at Gateway Services assisting customers with inquiries and product orders. Delivering quality service through effective communication and operational skills while managing client expectations.
About the role
- Intern in Banking Operations supporting core banking activities and IT projects while gaining experience in private banking. Join Azqore and Crédit Agricole Group in a hybrid role based in Singapore.
Responsibilities
- Support core banking operations (cash processing, securities transfers, reconciliations).
- Contribute to IT projects: development, testing, automation, and system enhancements.
- Support client service activities: manage client inquiries and operational requests, track incidents through resolution, and contribute to service quality, SLA monitoring, and client satisfaction.
- Collaborate with international teams to ensure quality and security of processes.
- Suggest ideas to optimize workflows and drive digital transformation.
Requirements
- Students in Finance, Banking, Computer Science, Engineering, or related fields.
- Strong interest in banking operations, technology, and client-facing environments.
- Good command of MS Office; knowledge of programming (Java, Python, SQL) or Excel VBA is a plus.
- Client-oriented mindset, strong communication skills, and ability to handle priorities.
- Detail-oriented, team player, and eager to learn in an international setting.
Benefits
- Trust
- Flexibility
- Team spirit
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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