Client Service Administrator at HearingLife Canada assisting clients and ensuring smooth clinic operation. Managing inquiries, scheduling appointments, and providing administrative support in a healthcare setting.
Responsibilities
Serve as the first point of contact for clients, delivering top-notch customer care
Greet clients, manage inbound phone calls and emails and answer customer inquiries
Ensure smooth clinic operations by managing and adjusting clinician schedules
Keep the clinic organized and tidy
Assist clinicians by maintaining client files and managing stock orders
Process payments and track insurance claims
Requirements
At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft Excel
Benefits
Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through perkopolis and discounted rates to GoodLife Fitness
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