Analyst role focusing on revenue optimization for Azamara's cruise services, analyzing and enhancing pricing strategies. Collaborating across departments to drive business insights and recommendations.
Responsibilities
Supports optimizing Azamara’s shore excursion, pre/post, onboard, hotel, air, trip insurance, and transfer revenue streams
Coordinates pricing & promotional strategy, forecasting, policy, and analytical dynamics related to these products across all global markets
Helps identify actionable insights, makes recommendations and influences the direction of the business by effectively communicating results
Executes the development, enhancement, and maintenance of pricing strategy across different regions and/or demographics for all non-ticket revenue products
Develops and validates price optimization tools to maximize revenue opportunities based on price elasticity, cost drivers, and demand analysis
Conducts quantitative analysis of revenue drivers, including the determination of appropriate methodology/statistical techniques
Participates in the development, implementation, communication, and measurement of promotional activities, as well as prioritizing areas most in need of promotional focus
Generates, monitors, and updates revenue forecasts and KPIs for shore excursion, pre/post, hotel, air, trip insurance, and transfer revenue in collaboration with appropriate business units
Presents financial results and analysis monthly
Calculates monthly accruals for costs
Develops and tracks market-level and channel-level targets and results for all relevant revenue products
Develops, with the support of the Business Intelligence department, regular and ad hoc reporting to communicate results on a daily, weekly, monthly and ad-hoc basis
Pursues ongoing operational and technology improvements, including processes, procedures, systems, and tools; as well as propose potential new products and services
Works with IT and external vendors to ensure smooth integration of platforms when relevant to commercial efforts
Collaborates with departments on and provides analytical data to support the development of strategic business plans
Requirements
Bachelor’s degree (BA) from four-year college or university required with focus in quantitative discipline preferred
Master of Business Administration (MBA) or Master’s degree (MA) strongly preferred
One to two years related experience in financial / business analysis or related field required
Previous experience in implementing system enhancements and decision-making tools preferred
Demonstrated aptitude for problem solving and problem identification
Ability to collect, analyze and interpret revenue performance data
Ability to make strategic and tactical decisions with large financial impacts with minimal supervision
Strong written and verbal communication skills and ability to work in global environment
Proficiency in Excel, Word, and PowerPoint required and ability to manipulate data essential
Knowledge of reservations system and revenue management data preferred but not required
Attention to detail required
Strong strategic thinking and planning skills including the ability to anticipate trends, situations or changing market conditions and take appropriate action on a timely basis
Ability to operate in a team environment
Excellent interpersonal skills and demonstrated maturity
Ability to manage multiple projects and responsibilities at once
Demonstrated knowledge of Revenue Management and micro-economics is preferred
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