IT Specialist providing first and second level support for IT systems at Asteria Group in Herne. Assisting employees with IT inquiries and improving IT infrastructure continuously.
Responsibilities
Support employees with IT inquiries and incidents and conduct training for the efficient use of IT systems
First- and second-level support for hardware and software issues
Client support / user support: administration, assistance and support of users with IT-related questions
Administration of IT systems and networks including installation, configuration, maintenance and security updates
Participation in IT projects and implementation of new technologies to continuously improve our IT infrastructure
Requirements
Completed vocational training in IT or an equivalent qualification
Several years of professional experience in IT support preferred
Good knowledge of Windows and Linux operating systems
Experience with network technologies and protocols
Good written and spoken English skills
Benefits
Company car possible after the probationary period
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