About the role

  • Contracts and Planning Administrator ensuring accurate processing of customer orders and coordinating engineering schedules within a growing industrial door solutions provider. Key role in project documentation and customer communication.

Responsibilities

  • Receive, review and validate customer orders, ensuring all documentation and specifications are accurate.
  • Enter order into our internal system (Job Logic), creating works orders and job packs
  • Liaise with the factory to confirm production timelines and any constraints affecting delivery.
  • Schedule and coordinate workloads for field-based engineers, ensuring effective use of time and skills
  • Plan site visits around project readiness, customer requirements and completion of manufactured components.
  • Communicate schedule updates, delays, or changes to engineers and internal teams promptly.
  • Maintain accurate project records, including variations, updates and progress reports
  • Act as a main point of contact for customers regarding order progress, installation dates and general enquiries.

Requirements

  • Experience in an administrative, scheduling or coordination role (ideally within engineering, manufacturing or construction)
  • Strong organisational and planning skills with the ability to manage multiple tasks simultaneously
  • Excellent communication skills, both verbal and written
  • High attention to detail and accuracy
  • Proficient with Microsoft Office and comfortable using internal systems

Benefits

  • Be part of a friendly, supportive and growing team
  • Play a key role in delivering high quality services to our customers
  • Opportunities for development within a respected engineering business

Job title

Contracts & Planning Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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