Clinical Specialist in Wound Care working with healthcare professionals to provide training, support, and expertise in NSW. Engaging with clinicians and developing tailored in - service programs to enhance best practices.
About the role
- Customer Service Specialist managing orders and inquiries for a global medical device company. Ensuring customer excellence and collaboration with sales and operations teams.
Responsibilities
- Processing and managing customer orders
- Responding to inbound enquiries from hospitals and internal sales teams
- Overseeing consignment order logistics and returns
- Establishing strong relationships with customers
- Collaborating with local and national Operations and Sales teams
- Engaging with stakeholders across multiple areas of the organisation to support end-to-end service excellence.
Requirements
- Minimum of 2 Years’ Customer Service Experience required
- Strong knowledge of SAP ECC Sales and Distribution (SD) module, including the full Order-to-Cash (OTC) process.
- Strong analytical and problem-solving skills
- Effective written and verbal communication in English
- Proven ability to collaborate and contribute within a team environment
- Proficiency in phone and computer use, with multitasking capabilities highly regarded
- High attention to detail, with the ability to perform under pressure and maintain urgency in a fast-paced setting
- Intermediate proficiency in Microsoft Excel, including data entry and basic functions
- Solid working knowledge of Microsoft Outlook.
Benefits
- Attractive Base Salary and incentive structure
- Annual cash allowances for health insurance & wellness
- Excellent leadership, mentoring support with ongoing training & development
- Great reward and recognition programs
- Enjoy complimentary lunches and free on-site parking as part of our workplace perks.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Service Representative for Arcavindi assisting customers in Europe via multiple communication channels. Handling inquiries and complaints while contributing to customer experience and team culture.
Customer Support Specialist providing friendly service for Finnish customers via chat and email. Collaborating with teams to ensure a smooth and enjoyable customer experience.
IT professional providing specialized support and analysis for on - site applications at QVC in Bethlehem, PA. Collaborating with users to enhance hardware and software systems while complying with industry standards.
Supervisor Customer Service overseeing tender management and empowering customer service teams. Requires 5 years experience with language fluency in English, Dutch, and French.
Customer Support Representative providing timely and empathetic support to Danish - speaking users at EveryMatrix in Bucharest. Collaborating with teams to resolve player issues and enhance satisfaction.
Head of Customer Support managing the support strategy and team for EveryMatrix's iGaming solutions. Responsible for building processes, team development, and customer experience monitoring.
Customer Support Representative providing timely support for English - speaking players at EveryMatrix. Delivering efficient customer service and collaborating with internal teams to resolve issues.
Product Support Specialist addressing product inquiries via tickets and live chats. Ensuring customer satisfaction and resolving technical issues in a fast - paced environment.
Customer Service Experience Representative providing assistance in a hybrid setting for Canadian clients. Engaging with customers through phone, email, and chat to resolve inquiries efficiently.