Implementation Engineer at GitGuardian guiding successful technology integration for Fortune 500 companies. Collaborating with a global team to enhance product deployment and customer satisfaction.
About the role
- Customer Engineer II collaborating on customer equipment installations and maintenance in semiconductor industry. Engaging with technical issues and performing preventive maintenance under guidance.
Responsibilities
- Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
- Use digital analytics for troubleshooting
- Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
- Coordinate and communicate directly with customers
- Fulfill additional duties as assigned
Requirements
- Completion of an Associate degree, military technical training, field service experience, or trade certification
- 1–2 years of work experience in customer/field service support, or a related technical field
- Ability to read and interpret electrical and mechanical schematics
- Experience diagnosing and resolving basic technical challenges
- Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
- Familiarity with hand tools and their appropriate usage, including digital multimeters
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
- Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Benefits
- Supportive work culture encouraging learning and career growth
- Programs and support for personal and professional growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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