Key Account Manager responsible for managing ecommerce business for leading brands in Southeast Asia. Working across multiple platforms and ensuring account success with strategic planning and execution.
About the role
- Enterprise Account Manager representing &Open to clients. Engaging with enterprise clients and managing corporate gifting programs to drive growth and client satisfaction.
Responsibilities
- Be the primary POC.
- Act as the main point of contact for enterprise clients.
- Continuously seek opportunities to provide additional value to ongoing client projects and consequently growth for &Open.
- Demonstrate a deep understanding of client objectives, challenges and opportunities.
- Manage a sales quota working with some of the biggest logos globally
- Project manage. Specifically when it comes to corporate gifting programs and campaigns for enterprise clients, including initial onboarding with internal teams.
- Build trust. Create relationships to become a trusted advisor and reliable partner for our clients.
- Manage their renewals.
- Drive Growth. Create and manage upsell opportunities through the customer lifecycle.
- Specialise. Develop a deep understanding of &Open’s products and be able to communicate our unique value proposition to new and potential clients.
- Be an industry expert. Know the ins and outs of the corporate gifting marketplace, including key user groups, use cases, competitors and trends.
- React quickly. Provide feedback to your partners on anything you’re hearing in the space (or from customers), developing an informed point of view on what it will take to succeed in the market.
- Problem solve. Have the foresight to proactively solve problems, even if they are outside of your expertise or current responsibilities.
Requirements
- 3+ years of relationship management & enterprise sales experience
- Experience in technology, design or marketing industries
- BA/BS degree or equivalent in a related field
- Excellent communication skills; we’re looking for detailed writers and confident speakers
- Demonstrated ability to manage multiple projects at once
- Demonstrated ability to work collaboratively, driving cross-functional solutions alongside others
- A strategic mindset; you must have the ability to think beyond immediate needs, determining what will drive long-term success for both your clients and &Open
- A self-starter attitude that’s comfortable working autonomously
Benefits
- Competitive Salary
- Hybrid Working Model
- Company Pension
- Healthcare cover
- 25 days Annual Leave + 2 Company Days
- Maternity and Paternity Paid Leave
- Exciting experience in a fast-paced start-up environment
- Employee Stock Options Plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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