IT-Systemadministrator ensuring smooth processing of user requests and managing IT equipment installation. Central point for internal staff and incident resolution.
Responsibilities
Ensure the smooth handling of all user requests
Installation, configuration and administration of IT endpoints and devices
Central point of contact for internal staff
Professional incident intake for software and hardware issues
Analysis and resolution of incidents
Acceptance and implementation of service requests and changes
Documentation of resolution steps
Support for IT projects
Creative contribution to the continuous improvement of our IT services
Requirements
Completed vocational training as an IT specialist (system integration) or an equivalent IT-related qualification
Strong administration skills in Microsoft Windows operating systems and Windows Server/Exchange
Knowledge of PC and server hardware
Logical-analytical thinking and the ability to think across processes
Structured and methodical working style for managing own projects
Discretion, reliability, self-organization and a quick grasp
English language skills advantageous
Professional demeanor
Communication skills
Team spirit
Benefits
Interesting and varied tasks in a forward-looking company
Friendly, competent colleagues who support you with advice and practical help
Flat hierarchies
Flexible working hours (flexitime)
Above-average social benefits, e.g., employer-funded pension, childcare allowance, meal vouchers
Comprehensive onboarding and regular job-specific training
Professional employee wellbeing management; feedback and appreciation for employees through events, health programs and birthday chocolate
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