Director of Sales responsible for developing strategic sales plans at SHI International. Leading a sales team, identifying business opportunities, and ensuring customer satisfaction while driving revenue growth.
About the role
- Inbound Sales Specialist guiding customer onboarding and addressing inquiries for a fintech platform serving SMEs across Switzerland and Europe.
Responsibilities
- Handle inbound sales inquiries from Swiss- and German-speaking prospects (French a plus) and guide them through the product from both technical and business perspectives
- Support customers throughout the entire onboarding and setup process, ensuring a smooth and successful start with amnis
- Understand customer needs and pain points and match them with suitable amnis solutions, including FX, payments, cards, and additional services
- Persuade and upsell customers through value-based product pitching during onboarding and ongoing use
- Collaborate closely with Sales, Operations, Compliance, and Product teams
- Contribute to internal improvements to continuously enhance the customer experience and processes
Requirements
- Strong (near-native) Swiss German/German and good English skills (company language is English). French is a plus.
- Experience or interest in sales, customer onboarding, account management, or customer support in B2B SaaS, fintech, or payments
- Affinity for consultative, solution-oriented selling
- Interest in or basic knowledge of payments, FX, or payment cards
- Excellent communication and presentation skills, with the ability to explain technical topics clearly
- Ability to work independently and manage multiple customer interactions
- Team-player mentality with a hands-on attitude
Benefits
- Attractive working conditions in a young, dynamic, and international team
- Professional environment in a rapidly growing European fintech scale-up with offices in Switzerland, Liechtenstein, Czech Republic, the Netherlands, and Austria
- Part-time schedule possible (minimum 80%)
- Development opportunities within the company
- Budget for external courses, training, and professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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