Intern working in processes, digitalization, culture & communication at Daimler Buses. Engaging in projects related to quality assurance, digitalization, and corporate quality.
About the role
- Lead CUCM Administrator leading administration and optimization of Cisco unified communications at AMERICAN SYSTEMS. Supporting mission critical operations and providing technical leadership in Chantilly, VA.
Responsibilities
- Take charge of the design, deployment, and optimization of mission-critical communication systems.
- Provide strategic guidance to the team, while driving system improvements across a global footprint.
- Lead the design, deployment, and management of Unified Communications systems, including Cisco Unified Communications Manager (CUCM), Cisco Unity, and Telepresence Management Server.
- Act as a senior escalation point, resolving complex UC issues such as voice and video challenges and call routing conflicts.
- Oversee the management of UC endpoints, including Cisco VoIP phones and video conferencing systems.
- Plan and execute large-scale system upgrades, migrations, and hardware refreshes.
- Develop and enforce UC security policies to ensure compliance with DoD standards.
- Mentor and guide junior team members, fostering skill development and technical excellence.
- Collaborate with cross-functional teams, including network engineers, cybersecurity professionals, and third-party vendors, to ensure seamless UC operations.
- Maintain and update operational documentation, including system architecture diagrams and technical guides.
- Deliver regular performance and activity reports to senior leadership, identifying trends and recommending improvements.
Requirements
- Active Top Secret clearance with SCI eligibility
- Bachelor's degree and 11 to 12 years of relevant experience (additional experience and/or certifications may be considered in lieu of a degree)
- Current Security+ CE or equivalent DoD 8140 IAT Level II or III certification
- Demonstrated success managing enterprise scale Cisco Unified Communications systems, preferably in a DoD environment
- Expert knowledge of:
- Cisco Unified Communications Manager
- Cisco Unity
- Voice Gateways
- Cisco VTC codecs
- VoIP endpoints
- Telepresence Management Server
- Strong understanding of:
- VoIP protocols, including SIP, H323, and RTP
- Quality of Service principles
- Experience integrating unified communications systems with third party platforms, such as Microsoft Teams
- Experience with at least three of the following:
- Cisco Meeting Server
- Cisco Meeting Manager
- Telepresence Management Suite
- Cisco Expressways
- vBrick
- Vyopta
- Exceptional leadership, communication, and troubleshooting skills
- Advanced Cisco collaboration certifications, such as CCNP Collaboration or CCIE Collaboration, are a plus.
Benefits
- AMERICAN SYSTEMS offers a comprehensive benefits package to ensure our employees receive the work-life support they need.
- Healthcare benefits
- Paid leave
- Retirement plans
- Insurance programs
- Education and training assistance
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Senior Vice President Communications at BNY, building transformational strategies for internal and external stakeholders. Managing communications to align with BNY’s new commercial model in NYC.
Operator I supporting call center operations with exemplary service and customer care for Mass General Brigham. Handling various calls related to patient information and emergencies in a medical environment.
Unit Manager for Communication and Brand at UNICEF Sweden, leading a team to strengthen brand impact and communication. Drive strategic communication efforts for global initiatives.
Associate Director shaping internal communications and culture at RayzeBio, a biotech innovator. Fostering collaboration, managing content, and building engagement across multiple locations.
MAP Specialist responsible for analyzing and resolving cockpit and communication systems issues in aerospace industry. Working on - site in Sevilla with a focus on industrial problem - solving.
Intern supporting brand - building and storytelling within the clean energy industry. Assist with social media, PR, internal communications, and digital presence.
Head of Communications & Patient Advocacy in Germany shaping corporate reputation and business outcomes. Driving communications strategies and relationships with media, patient communities, and stakeholders.
Marketing Manager managing e - newsletter production and distribution for customer and partner communications. Collaboration with Marketing and Communications teams to create engaging storytelling that resonates with audiences.
Communications Strategist leading KLA’s strategy for participation in technical conferences and publications. Collaborating across teams to align technical contributions with product goals and corporate messaging.