IT Engineer maintaining global Ivanti Neurons for MDM infrastructure. Supporting mobile devices and infrastructure projects in a hybrid work environment.
Responsibilities
Maintenance and development of global Ivanti Neurons for MDM infrastructure.
Selection and testing of new mobile hardware (e.g. iPhones, iPads, MacBooks and Android devices).
Being a contact person for the most complex INFRA related iOS/iPadOS, macOS and Android support requests as a 3rd level IT Engineer.
Supporting international Mobile Device projects.
Supporting mobile devices in Intune.
Maintenance and support of Beyond Trust Remote Management solution.
Create/update knowledge base articles for 1st and 2nd level.
Requirements
At least 3-5 years of experience maintaining mobile device infrastructure in enterprise environment.
Strong English skill is a must as you will conduct your day-to-day work mostly in English (meetings, documentation etc.).
German knowledge is an advantage, but not a deciding factor.
Solid knowledge of Ivanti Neurons for MDM and/or Intune (or equivalent Mobile Device Management administrative tool).
Basic understanding of PowerShell and Bash scripting languages.
Well-organized, have strong communication skills, customer-oriented attitude.
Can work in a multi-shift operation (Monday to Friday, 07:00 AM - 22:00 PM).
Benefits
Possibility to improve yourself in a constantly growing organization.
An above-average salary.
Intensive individual and practical training varied and interesting tasks.
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