Operations Specialist responsible for producing Quality Medical Instruments for Arthrex in Ave Maria, FL. Involves assembly, inspection, and packaging processes on the Second Shift from 2:00pm to 10:30pm.
AV
Hybrid Consultor(a) Bilíngue de Relacionamento com Clientes Internacionais – B2B
Posted last month
About the role
- Customer Consultant managing relationships with international clients in B2B operations at V.tal. Involves operational collaboration, incident management, and service quality assurance.
Responsibilities
- Atender clientes internacionais em inglês via e-mail, reuniões virtuais, telefone e relatórios.
- Garantir visibilidade e comunicação clara sobre incidentes, provisão e performance operacional.
- Gerenciar solicitações E2E (end-to-end) desde abertura até fechamento.
- Monitorar indicadores operacionais e de qualidade (SLA, MTTR, backlog, reincidência etc.).
- Participar de reuniões técnicas e executivas com clientes multinacionais.
Requirements
- Inglês fluente (leitura, escrita e conversação)
- Experiência prévia com atendimento B2B
- Desejável experiência em: Telecom, TI, Cloud, Datacenter, Infraestrutura, Gestão de incidentes, Customer Success ou Service Desk corporativo
- Familiaridade com ITSM (ServiceNow, Jira, Remedy etc.)
- Comunicação multicultural, Gestão de conflitos, Organização e priorização, Visão de cliente, Capacidade analítica, Resiliência, Senso de dono
- Formação Superior em Administração, Relações Internacionais, Engenharia, TI, Telecom ou áreas correlatas.
Benefits
- Vale Alimentação e/ou Refeição
- Vale Transporte
- Assistência Médica
- Assistência Odontológica
- Seguro de Vida
- Previdência Privada
- Programa de participação nos resultados (PPR)
- Auxílio Farmácia
- Auxílio creche
- Flexibilidade de horário
- Clube de Vantagens V.tal
- Licença maternidade estendida (6 meses)
- Licença paternidade estendida (20 dias)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
WMS is looking for a Media Supervisor with a focus on Adops, leading operational teams and supporting strategic brand planning.
Junior Media Analyst responsible for managing digital ad campaigns at WMS. Supporting campaign execution and reporting in a diverse and inclusive environment.
Manager leading a team of engineers to restore customer network services at Comcast Business. Ensuring customer satisfaction through effective troubleshooting and teamwork in a technical environment.
Intern supporting the Community Solutions operations at Momentus Capital. Involves operational systems behind grant management and data analysis in community development.
Sr. Director of Plant Operations & Maintenance at Aramark, managing operations and compliance in healthcare facilities. Leading a large team and ensuring operational excellence in service delivery.
IT Operations Analyst at ISH focusing on management of supplier operations and IT service compliance. Ensuring adherence to SLAs and implementing ITIL best practices in a dynamic digital environment.
Executive Assistant supporting finance and operations at LBBW. Managing key daily operations and stakeholder interactions in a dynamic banking environment.
Operations Coordinator supporting the COO in managing supply chain operations and ensuring smooth processes. Involves coordination of various operational tasks and documentation.
Operations Manager executing standard operational processes for MAPFRE in Las Palmas. Performing administrative tasks and maintaining procedural compliance while updating operational knowledge.