Senior Ground Software Operations Engineer at Orbital Sidekick, developing tools and processes for hyperspectral satellite operations and optimizing task scenarios.
About the role
- Manager leading a team of engineers to restore customer network services at Comcast Business. Ensuring customer satisfaction through effective troubleshooting and teamwork in a technical environment.
Responsibilities
- Lead a team of engineers in monitoring and restoring customer network services
- Maintain customer networks, ensuring stability and quick restoration during issues
- Guide and support engineers in troubleshooting
- Develop team performance standards and performance reviews
Requirements
- Bachelor's Degree
- 5-7 years of relevant work experience
- Strong customer experience knowledge
- Technical knowledge in SD-WAN, routing, switching, and networking fundamentals
- Experience with industry technologies from vendors like Fortinet and Meraki
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development opportunities
- Bonuses
- Stock options
- Equipment allowances
- Wellness programs
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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