Sales Manager engaging B2B clients for our innovative SaaS solutions. Driving customer success with a focus on relationship building and sales tactics while supporting a dynamic team.
About the role
- Salesforce Development Engineer at Canon USA focused on Salesforce solutions for sales channels. Collaborating with IT teams to enhance and maintain reliable Salesforce operations.
Responsibilities
- Design, develop, test, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), Salesforce Flow, and declarative tools.
- Support Salesforce functionality for direct and indirect sales channels, including partner and reseller use cases.
- Assist with Salesforce org consolidation and modernization efforts, including data validation, migrations, and cleanup of legacy functionality.
- Provide production support and break/fix, troubleshooting Apex, Flows, permissions, integrations, and performance issues.
- Build and support basic Salesforce integrations, including REST/SOAP APIs and Apex REST services.
- Support IT-led initiatives requiring Salesforce development, reporting, or data analysis.
- Participate in testing, deployments, and post-release validation.
- Write clean, maintainable code and participate in code reviews.
- Follow Salesforce security and data governance standards.
- Stay current with Salesforce releases and best practices; suggest incremental improvements.
- Timely delivery of Salesforce enhancements and fixes.
- Reduced production issues and improved incident response times.
- Effective contribution to consolidation and modernization initiatives.
- Strong collaboration with Senior Engineers, IT, and Sales Technology partners.
- Improved Salesforce reliability and maintainability.
Requirements
- Bachelor's degree in an engineering discipline required, plus 3 - 5 years of related experience, or a Master's degree in the field.
- 3–5+ years of hands-on Salesforce development or solutions engineering experience
- Practical experience with:
- - Apex
- - Salesforce Flow
- - Lightning Web Components (LWC)
- Working knowledge of Salesforce data models, security, and governor limits
- Experience supporting Salesforce in a production environment
- Strong troubleshooting and analytical skills
- Ability to balance support work and project delivery
- Salesforce certifications (one or more preferred):
- - Platform Developer I
- - Salesforce Administrator
- - App Builder
- Experience with:
- - Direct and indirect sales channel models
- - Salesforce integrations and APIs
- - Org consolidation, data migrations, or platform clean-up
- Familiarity with:
- - Salesforce DevOps tools or CI/CD (e.g., Copado, Gearset, Git-based workflows)
- - Agile delivery and cross-functional collaboration
- Exposure to Experience Cloud, Omni-Channel, Email-to-Case, or Salesforce AI features (Einstein / Agentforce) is a plus, not required.
Benefits
- Employee referral bonus
- Employee discounts
- "Dress for Your Day" attire program (casual is welcome, based on your job function)
- Volunteer opportunities to give back to our local community
- Swag! A Canon welcome kit and official merch you can’t get anywhere else
- Health insurance
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation and much more.
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