Customer Service Specialist in CommBank’s Funding & Settlements team managing business loan processes. Collaborating with stakeholders and providing exceptional customer service to internal and external clients.
About the role
- Family Support Specialist supervising family visits for child welfare in Nebraska. Providing support and coaching for families striving to reunify.
Responsibilities
- Supervise visits in the client home and community during evenings (2pm-8pm) and weekends.
- Provide engaging parenting skills assistance and promote safe reunification of families.
- Advocate for families, setting goals and documenting progress.
- Report any concerns of alleged abuse/neglect and testify in court as needed.
- Provide transportation for the children and families.
Requirements
- Reliable Transportation to safely transport children and meet families.
- Valid insurance and drivers license required.
- Clear Communication and strong documentation skills.
- Positive Rapport with families to build trust and provide meaningful support.
- Preferred Bachelor’s degree in a Human Services field , But NOT Required !(Social Work, Psychology, Human Services, Counseling, etc).
- Prior experience working with kids, crisis intervention and conflict resolution, and knowledge of child development and the child welfare system.
- Candidates must be at least 21 years old.
- Clear criminal history and a driving record with no more than three points assessed.
- Strong written communication skills for accurate and unbiased documentation, as well as excellent verbal communication skills via phone and email.
Benefits
- Health Insurance (70% premium covered by employer + 50% premium for their families)
- Dental insurance
- Vision Insurance
- Sick time off - 7 days accrued per year
- Paid vacation - 10 days accrued per year
- Holiday Pay (4 holidays/yr)
- 401K + Matching
- 100% paid familial leave after one year of employment- 6 weeks paid
- Employee Assistance Program- 6 free therapy, limited legal services, health & wellness webinars
- Professional Development Assistance Program
- 401K + Matching (Part time)
- Employee Assistance Program- 6 free therapy, limited legal services, health & wellness webinars
- Professional Development Assistance Program (Part time)
Job title
Job type
Experience level
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Degree requirement
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