Assistente de Service Desk providing technical support in São Paulo. Responsible for opening calls and assisting the team with technical issues.
About the role
- Banco ABC Brasil seeks an Administrative Assistant to work on regulatory operations. Role involves managing documents and supporting regulatory compliance efforts.
Responsibilities
- The professional will work on the 'Control and Post-Operations' team, handling regulatory requests from the Central Bank of Brazil and Sisjud, and will perform operational routines related to the control and safekeeping of the bank's contracts and legal instruments.
- Support the control and monitoring of regulatory demands, following the procedures and options defined in policies and manuals.
- Assist in the validation and submission of information to regulatory bodies, auditors, and internal departments.
- Track deadlines and flag pending items and inconsistencies to the responsible teams.
Requirements
- Bachelor's degree completed (Law, Business Administration, Accounting, Economics, Technology, or related fields).
- Experience in back office, operations, or administrative areas;
- Proficiency with Document Management Systems (ECM / GED);
- Advanced Microsoft Excel skills are a plus;
- Knowledge of digitization, metadata, and electronic records;
- Basic knowledge of process automation and integration (RPA / workflows).
Benefits
- Medical insurance;
- Dental insurance (Omint);
- Life insurance;
- Profit-sharing (PLR);
- Performance-related bonus (PPR);
- "ABC with You": a program that supports employees and their families with legal, social, psychological, and financial assistance;
- Meal voucher;
- Food allowance;
- Extended parental leave: 20 days paternity and 6 months maternity;
- Childcare/Babysitting assistance;
- Annual day off;
- Home office allowance;
- Home office infrastructure support;
- TotalPass;
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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