Associate Operations Account Specialist at Travelers managing multi - state accounts and collaborating with various business partners. Delivering quality service and building strong partner relationships.
About the role
- Souscripteur spécialisé dans les lignes de transport et auto chez Intact. Développer des relations avec les courtiers et gérer les polices d'assurances au Canada.
Responsibilities
- Accept, decline, approve, renew or cancel policies in accordance with Intact’s underwriting guidelines and procedures, applicable laws and regulations, and within the authority level specified by the underwriting manager
- Develop business opportunities and long-term, meaningful relationships with our broker partners by delivering legendary service
- Use negotiation skills to maintain healthy relationships both inside and outside the company
- Respond to inquiries and make recommendations to brokers and insurers verbally and in writing
- Participate in broker visits, industry functions and marketing events to support broker relationship development
- Review underwriting reports and make recommendations as needed
- Communicate changes related to product pricing, underwriting guidelines and new products
- Support and mentor team members within Specialty Solutions as well as other Intact divisions
Requirements
- College diploma (DEC) in Administrative Techniques with an insurance option, or in Insurance and Financial Services, or other training considered relevant
- Possession of the PAA designation or being in the process of obtaining it is an asset
- Minimum of 1 to 3 years of relevant experience (auto insurance)
- Experience in commercial insurance, trucking and specialty lines is a significant asset
- Strong customer service skills
- Demonstrated initiative, ability to work under pressure and flexibility to adapt to change
- Strong analytical and negotiation skills and sound business judgment
- Ability to develop and maintain excellent relationships with brokers
- Ability to make decisions in urgent situations, solve complex problems, recommend courses of action and take calculated risks
- Excellent verbal and written communication skills
- Good knowledge of Microsoft Office products with intermediate Excel proficiency
- No prior work experience in Canada required, but must have authorization to work in Canada
Benefits
- A financial rewards program that recognizes your success
- An employee share ownership plan; we match 50% of net shares purchased
- A comprehensive retirement and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Option to purchase up to 5 additional days of paid time off per year
- An annual wellness allowance to support an active, healthy lifestyle
- Access to tools and resources to support physical and mental health, embrace change and connect with colleagues
- A dynamic company-wide learning ecosystem featuring learning pathways, interactive online content and inspiring programs
- Employee-led inclusive networks designed to educate, inspire, amplify voices, build connections and provide development opportunities
- Inspiring leaders and colleagues who will elevate you and help you grow
- A community impact program — because what matters to you helps define who you are
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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