Dynamic leader overseeing centralized Rating and Quoting operations across multiple product lines for Guardian. Driving strategy, consistency, and enabling high - performing teams to deliver competitive proposals.
About the role
- Associate Operations Account Specialist managing multi-state, multi-line accounts through their lifecycle. Collaborating with underwriting for effective customer service and business retention.
Responsibilities
- Become proficient managing multi-state, multi-line accounts throughout the lifecycle which could include rating/pricing, quoting and issuing policies as well as handling related account activity.
- Contribute to a positive workplace culture by building and maintaining strong working relationships with business partners and agents.
- Gain a rich understanding of business processes by leveraging standardized workflows and state compliance guidelines.
- Synthesize multiple sources of information to make sound decisions.
- Exercise critical thinking and decision-making skills to become a trusted advisor solidifying customer confidence.
- Make a difference to our customers by executing on service level commitments and delivering quality products in a timely manner.
- Perform other duties as assigned.
Requirements
- Completion of higher education coursework.
- Insurance Education/Designations (CPCU, CIC, etc.).
- High School Diploma.
- Basic knowledge of Microsoft Suite applications (Word, Excel, etc.).
Benefits
- Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
- Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
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