Technical Support Analyst providing prompt customer assistance and troubleshooting solutions in a hybrid role. Collaborating with teams over various channels in the United Kingdom.
About the role
- Branch Strategy Support Analyst leveraging data to guide banking strategy and financial decisions. Involves data manipulation, analysis, and collaborative presentations for strategic initiatives.
Responsibilities
- Data Collection & Preparation: Gather and organize data from internal and external sources to support branch strategy decisions in SQL and excel.
- Clean, validate, and manipulate large datasets
- Analytical Support: Conduct basic analyses to support the business case for critical real estate decisions (i.e. Denovos, Consolidations)
- Summarize findings in clear, concise formats for review by senior analysts and leadership
- Ability to extract key insights from data and visualize via charts
- Conduct Financial Valuations
- Demonstrate the ability to understand key drivers of bank profitability
- Ability to work with and develop simple financial valuation models & frameworks
- Presentation & Documentation: Create PowerPoint slides and charts for executive and stakeholder review
- Process Improvement: Identify opportunities to streamline and automate data workflows and improve the efficiency of recurring tasks
- Team Collaboration: Work closely with GIS Analysts, Data Analysts, Strategy Leads, Business Execution Consultants, and other team members to ensure timely and accurate delivery of project components
- Participate in team meetings and contribute to brainstorming and planning sessions
Requirements
- 4+ years of Business Execution, Implementation, or Strategic Planning experience
- Advanced proficiency with manipulating large data sets with SQL
- Advanced proficiency with building PowerPoint slides, analysis in excel, and extracting/sharing insights by creating intuitive and concise charts
- Familiarity with Tableau and PowerBI
- Excellent communication skills and the ability to present complex data in a clear, actionable format
- Familiarity with business case development for physical locations
- Knowledge of the banking industry and key drivers of profitability
- Experience with market segmentation, market strategy, geospatial analytics
- Previous experience in banking, consulting, or a strategy & analytics role
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
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