Trade Solutions Analyst providing technical support for trading platforms at Scope Markets. Involves data analysis, configuration management, and investigation of trading issues.
Responsibilities
Manage, maintain, support XC/OZ configurations.
Perform all online configuration on both the Bridge, Platform, third party applications.
Monitor overall performance and up time for the eco system with making sure failover procedure on place, for the FIX engine, Liquidity, etc.
Monitor daily trading activities such as rejections, latency, NOPs, and slippage.
Monitor Trading Platform related logs and identify any potential issues.
Supervise, support and train Junior Operations Engineer.
Conduct end-to-end trade investigations.
Escalate urgent requests with team members.
Documenting processes and maintain service desk records.
Preparing training manuals and FAQ materials for easy-access end-user guidance.
Involve in trading platform related projects.
Work on shifts, including night shifts, as required.
Requirements
Good understanding of the financial markets beneficial, good mathematical ability a must.
Able to work in a fast-paced environment.
Team player.
Proactive, consultative, adaptable nature.
Ability to work under pressure efficiently.
Strong analytical skills.
Fluency in MS office.
Experience in SQL is a plus.
Experience in MetaQuotes trading system is a plus.
Fluency in English, any other language is a plus.
Benefits
Attractive Remuneration : A competitive salary package based on your qualifications, experience, and skills.
Performance-Based Rewards : Annual discretionary bonuses and yearly salary review to recognize and reward your outstanding performance.
Generous Time Off : Annual Leave days to rest and recharge.
Well-being Support : Health and wellness are our priority.
Retirement Planning : Company contributions to our provident fund, helping secure your future.
Exclusive Discounts : Access to a company discount card scheme, offering savings across various services.
Vibrant Work Environment : Be part of an energetic and diverse multicultural team.
Flexible Work Arrangements : Benefit from our hybrid work model, giving you the freedom to work from home.
Career Growth : Opportunities for continuous personal development and career advancement.
Team Bonding Events : Annual company events and parties to foster connection and engagement among employees.
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