Technical Account Manager at Sift, ensuring value delivery for engineering organizations by driving technical adoption and customer success. Collaborating with engineers to design robust solutions and clear roadblocks.
Responsibilities
Own the outcome of complex implementations for enterprise customers.
Partner with Forward Deployed Engineers to architect solutions to design robust technical solutions that meet our customers needs.
Build deep trust across engineers, end‑users, and executives to clear roadblocks and accelerate progress.
Drive adoption across technical teams by demonstrating value and establishing implementation roadmaps
Work in tight collaboration with the product team to inform the future of the product.
Design and run pilots that demonstrate massive value and a vision for long-term success.
Requirements
Strong technical background with ability to understand complex systems and data architectures
Experience driving adoption of technical products within engineering organizations
Excellence in stakeholder management across technical and business teams
Strong project management skills with ability to handle multiple concurrent implementations
Clear communication skills, able to explain technical concepts to various audiences
Background in aerospace, autonomous systems, or other hardware domains is a plus
Understanding of data pipelines and streaming architectures
Familiarity with cloud infrastructure (Kubernetes, AWS/GCP)
Experience with Python or similar programming languages
Knowledge of telemetry systems and time-series data
Understanding of REST APIs and modern web technologies
Must be a U.S. citizen, lawful permanent resident, or protected individual such as an asylee or refugee in compliance with ITAR (International Traffic in Arms Regulations) / EAR (Export Administration Regulations) regulations.
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