Hybrid Talent Experience Partner

at Lendable

• Job title: Talent Experience Partner
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Talent Experience Partner responsible for overseeing the candidate journey and enhancing recruitment processes at a leading fintech. Orchestrating interviews and optimizing communication to ensure a stellar candidate experience.

Responsibilities

• Own the end-to-end candidate experience, ensuring every touchpoint reflects our values and culture.
• Coordinate complex, global interview schedules across multiple time zones.
• Be the first point of contact for candidates, providing timely and thoughtful communication.
• Monitor and analyse candidate Net Promoter Score (NPS) feedback, turning insights into action.
• Partner closely with recruiters and hiring managers to streamline processes and optimise efficiency.
• Manage and enhance our ATS (Ashby) to improve workflow and visibility.
• Continuously refresh candidate messaging so it’s clear, warm, and engaging.
• Drive improvement projects that raise the bar for the overall candidate experience.

Requirements

• You have 3+ years in an in-house talent experience, coordination or a similar role, managing end to end candidate journeys.
• You’re an exceptional communicator, with great organisational skills and a passion for continuous improvement.
• You have proven ability to balance multiple priorities in a fast-paced, global environment.
• You’re tech-savvy, with experience managing or optimising an ATS (ideally Ashby, but not essential).
• You’re highly curious, with a data-driven mindset and knack for turning feedback and metrics into actionable improvements.
• You’re a natural relationship-builder, comfortable working across teams, time zones, and cultures.
• You have unwavering attention to detail, curiosity, and a genuine desire to create a standout candidate experience.

Benefits

• Real impact - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer.
• Growth - join and learn from driven, smart teammates who push for better, daily.
• High agency - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter—no red tape, just results.
• Low ego - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins.
• Best of both - we’re a financially solid fintech with a start-up mentality. Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand.