Provide first - level technical support for desktops and peripherals at Computacenter. Maintain customer satisfaction and coordinate technical work activities in a dynamic environment.
FT
Hybrid Support Analyst – Internal Systems, Mid
Posted 5 months ago
About the role
- Analista de Suporte atuando em uma empresa de tecnologia e inovação. Apoiando usuários em sistemas internos e colaborando em projetos desafiadores.
Responsibilities
- Support users of the Client's internal systems in resolving questions and issues
Requirements
- At least 3 years of experience in similar roles
- Some prior experience with customer relationship management (CRM) software and/or processes
- Professional experience with PHP
- Experience with operating systems
- Basic knowledge of hardware
- Skills in SQL or PL/SQL
- Basic knowledge of Azure/AWS (cloud)
- Basic knowledge of OutSystems
- Microservices and APIs
- Knowledge of Linux environments (e.g., shell scripting)
- Degree in Information Systems or a related field is valued
- Ability to work in a team and strong communication skills
Benefits
- Flexible employment/contracting model
- Opportunities to grow and develop skills
- Social initiatives and activities that promote development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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