Quality Assurance Auditor performing quality assurance audits for Pharmacy Benefit Dimensions. Ensuring compliance with regulatory requirements and collaborating with teams for effective audit processes.
About the role
- Supplier Quality Engineer at Heath Consultants ensuring high standards of product quality from suppliers. Collaborating with cross-functional teams on quality management and continuous improvement initiatives.
Responsibilities
- Lead Supplier Qualification – Manage the new supplier approval process, including quality system audits and capability assessments to ensure robust quality management systems.
- Technical Collaboration – Conduct drawing and specification reviews with suppliers, clarifying requirements and incorporating feedback to enhance manufacturability.
- Documentation & Compliance – Define and communicate all additional part requirements (e.g., certificates of compliance, inspection records) and ensure they are properly integrated into the incoming inspection process.
- First Article Evaluation – Coordinate and review first article inspections, driving root cause analysis and corrective action when nonconformances occur.
- Incoming Quality Control – Develop and maintain scalable incoming inspection processes (ranging from 100% inspection to skip-lot sampling) based on supplier performance.
- Defect Troubleshooting – Diagnose PCBA visual or functional defects and coordinate supplier-driven resolutions.
- Supplier Corrective Actions – Partner with suppliers to investigate and resolve quality issues; validate corrective actions for effectiveness.
- Performance Metrics & Reporting – Implement and maintain supplier quality metrics (PPM, responsiveness, etc.) and present performance scorecards on a regular basis.
- Supplier Training & Development – Provide training and resources to suppliers to ensure consistent understanding of part requirements, inspection standards, and testing methods.
- Continuous Improvement – Identify trends, analyze data, and drive proactive improvements in supplier quality processes and outcomes.
Requirements
- Bachelor’s degree in Engineering (Electrical or Mechanical preferred).
- Minimum 3 years in a Supplier Quality Engineering or related quality role.
- ISO 9001 Lead or Internal Auditor certification preferred.
- IPC 610, IPC 620, or IPC 7711/7721 certification preferred.
- Lean Six Sigma Green or Black Belt certification a plus.
- Strong understanding of GD&T and ability to read mechanical drawings and electrical schematics.
- Experience with quality tools (Control Plans, PFMEA, Gage R&R, Capability Studies, DOE, Control Charts, 8D).
- Proficient in Microsoft Office and statistical analysis tools.
- Familiarity with Quality Management Systems, Document Control, and Engineering Change Processes.
- Strong problem-solving and analytical mindset.
- Excellent communication and interpersonal skills to influence and collaborate across departments and with external partners.
- Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
Benefits
- A collaborative and safety-driven culture
- Opportunities for professional growth and development
- Competitive compensation and benefits
- The chance to directly impact the reliability and safety of critical infrastructure
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