Operations QA Lead at Neko Health managing quality operations and driving improvements in preventive healthcare technology. Responsible for CAPA processes and enhancing quality systems.
About the role
- IT Quality Engineering Manager leading transformation of quality engineering and software delivery at Westfield. Collaborating with teams to build a robust QA framework and ensuring compliance with standards and technology.
Responsibilities
- Leads and matures quality engineering practices using modern agile, DevSecOps, and continuous testing methodologies.
- Defines a future‑ready vision for how development and testing intersect, ensuring shared ownership of quality across SDETs, developers, and engineering teams.
- Partners with Application Engineering Managers to embed testability, automation, and quality metrics into the software design and development lifecycle.
- Builds and coaches a highly technical team of SDETs, QE Leads, and quality engineers focused on scalable and maintainable automation solutions.
- Designs and executes enterprise‑aligned automation strategies emphasizing long‑term maintainability, shift‑left/shift‑right practices, and engineering‑driven quality.
- Integrates AI‑driven testing capabilities such as autonomous test generation, self‑healing frameworks, and machine‑learning‑based insights to increase efficiency and coverage.
- Collaborates with Product Owners, Engineering Managers, and QE Leads to optimize test coverage, ensuring critical workflows remain thoroughly validated.
- Defines and monitors key quality KPIs, including defect leakage rate, automation ROI, coverage metrics, and pipeline stability.
- Establishes a cohesive strategy for unit, integration, API, regression, and exploratory testing—co‑owned with development leaders.
- Ensures regression strategies adapt to release scope, defect trends, and product risk profiles.
- Partners with Application Engineering, DevSecOps, Operations, and Architecture leadership to build a unified, modern engineering model.
- Drives quality‑in‑pipeline capabilities across CI/CD, Release‑on‑Demand, and cloud‑based delivery environments.
- Leads cross‑team investigations of production issues, ensuring systemic quality improvements are built into future iterations.
- Evaluates next‑generation quality tooling, cloud‑based testing platforms, and AI‑centric testing accelerators for adoption.
- Manages vendor relationships, contract negotiations, and tool procurement for the quality engineering ecosystem.
- Ensures compliance with enterprise security, data privacy, and regulatory requirements across all QE processes.
- Builds a high‑performing, engineering‑centric QE organization through hiring, career development, succession planning, and ongoing coaching.
- Fosters a culture of continuous learning, innovation, and experimentation, encouraging the adoption of emerging tools and modern engineering practices.
- Removes organizational and technical obstacles to ensure the efficient delivery of high‑quality releases.
- Manages budgets for QE tooling and staffing.
- Identifies opportunities for cost optimization without compromising software quality or delivery efficiency.
Requirements
- 7+ years of experience in Information Technology, Software Engineering, Quality Engineering, or related fields.
- Proven leadership of QE, SDET, or software engineering teams in modern delivery environments.
- Hands on experience with modern development tools, QE tooling, automation frameworks, CI/CD systems, cloud-based testing, and testability engineering.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related experience.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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