Senior Associate managing day - to - day IT operations and end - user services for Riveron India. Requires experience in IT operations and collaboration with global teams in a hybrid environment.
About the role
- Subscriptions Operations Executive in Future's Customer Revenues team. Managing operational processes for subscription pricing and contributing to continuous improvement initiatives.
Responsibilities
- Primary operational point of contact to execute the upload of all subscription pricing information to the fulfilment systems.
- Execute data ingestion and transformation activities from across the business.
- Primary liaison point for the marketing teams when configuring pricing/billing structures for all print and digital subscription campaigns.
- Contribute to the design and execution of pricing and billing workflows to align with business strategy.
Requirements
- Experience in subscription operations in a media, publishing, or a recurring revenue business.
- Experience working with subscription management systems or other ERPs and an understanding of print and digital subscription workflows.
- Attention to detail with the ability to think analytically and work methodically.
- Project management skills
- Experience with ticket management and work management tools
Benefits
- Uncapped leave, because we trust you to manage your workload and time
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend and get rewarded when they join Future
- Well-being support with access to our Colleague Assistant Programmes
- Opportunity to purchase shares in Future, with our Share Incentive Plan
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