Techlead & Solution Architect leading web development projects using Craft CMS. Responsible for architecture, quality assurance, and coaching the Dev team in a hybrid work environment.
About the role
- Solutions Architect evaluating third-party hardware for interoperability with ButterflyMX's system. Collaborating across teams to enhance product offerings and customer solutions.
Responsibilities
- Integration Testing: Evaluate third-party hardware devices for interoperability with ButterflyMX’s ecosystem
- Competitive Benchmarking: Assess competitors’ hardware systems (cameras, access control, intercoms, sensors, etc.) for performance, feature sets, and ease of use
- System Operation Analysis: Document and analyze setup processes, installation complexity, software behavior, and end-user experience
- Installation Aids Assessment: Test solutions such as two-wire systems, wireless connectivity, and other third-party aids to optimize installations. Collect and organize evaluation data, generate written evaluation reports, and provide detailed technical and analytical follow-ups as requested.
- Bandwidth & Connectivity Validation: Evaluate software bandwidth needs, reliability of broadband and cellular networks, and the impact on system performance
- End-to-End Testing Support: Collaborate across teams to validate integrated camera, network, and intercom/access control systems
- Field Issue Reproduction: Troubleshoot and recreate customer-reported problems, perform root cause analysis, and provide actionable documentation
- Solution Development: Recommend technical fixes, workarounds, or design considerations based on findings
- Collaborate with support team members to review support case escalations, triage, document and involve senior team members as needed
- Communicate technical and installation best practices while assisting clients and solving their unique business challenges
- Assist senior team members by capturing project technical requirements, 3rd party product details, and present solutions to achieve project deliverables
Requirements
- 3+ years of relevant work experience in a in sales engineering, technical support, systems engineering or other technology focused role
- Experience with hardware and software testing, and evaluations
- Bachelors Degree in Engineering, Computer Sciences, or equivalent work experience
- Ability to demonstrate a high level of accountability for your work
- Exceptional documentation and communication skills
- Highly adept at process and technology project management
- Strong track record of delivering results and working towards targets
- Ability to communicate information flow to leadership and proper escalation of issues
- Demonstrated experience with utilizing AI tools to improve efficiency and productivity
- Prior experience with access control and smart lock technologies a strong advantage
- Experience working with email platforms and SFDC
Benefits
- Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
- 401(k) plan with a match
- 13 paid holidays, 25 PTO days
- Paid Family Leave
- Employee Assistance Program
- Quarterly self-care stipends
- Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
- And more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Enterprise Solutions Architect at Swinerton bridging business process design and solution architecture. Partnering with leaders to drive measurable outcomes and improve workflows.
Solution Architect at DLL focusing on Enterprise Data Management solutions. Collaborating with stakeholders to design and implement data management architectures in a hybrid work environment.
Solution Architect leading design and delivery of Azure services for Pearson's educational platforms. Collaborating with teams to create scalable and secure solutions.
Solution Architect at The Hartford shaping the future of Business Insurance with technology. Driving innovation and modernizing systems in a hybrid work environment.
Network Solutions Architect ensuring compliance for lawful interception at a growing telecom provider. Collaborating with legal and regulatory teams to develop scalable solutions across multiple jurisdictions.
Solution Engineer (Salesforce) presenting product offerings to clients and addressing technical objections. Collaborate with the sales team to enhance customer experiences through Salesforce solutions.
Implementation Specialist at Nordhealth responsible for onboarding new veterinary customers in DACH region. Delivering training and project management from kick - off to go - live.
Lead Cyber transformation for mission - critical programs shaping Australia’s future at Leidos Australia. Oversee secure architecture design and strategic security investments across large - scale environments.
Solutions Consultant enhancing customer engagement and business success through Totara's learning platform expertise. Collaborating with sales, customer success, and partners to drive growth and success.