AVP responsible for technical underwriting and account management of Middle Market construction programs. Seeking experienced candidates in casualty underwriting with established broker relationships.
GU
Hybrid Senior Vice President, Retail Services
Posted 5 months ago
About the role
- Senior Vice President leading member-facing divisions at Greylock Federal Credit Union. Managing branches, contact center, and community development teams in a hybrid work environment.
Responsibilities
- Lead one of Greylock’s most member-facing divisions
- Shape the experiences of our branch, call center, and community business development teams
- Guide the strategic direction and performance of Greylock’s branches, contact center, ATM/ITM platforms, and member-facing technologies
- Set the vision for deposit growth, member retention, and service excellence
- Work closely with peers in Finance, Lending, Marketing, and Risk to ensure integrated strategies across the organization
- Sustain and expand relationships through a strong business development mindset
- Represent Greylock at community events, civic engagements, and industry forums
Requirements
- At least ten years of experience in deposit, loan, and retail financial services
- Demonstrated success leading a complex branch network and retail strategy
- Bachelor’s degree or equivalent industry and leadership experience
- Ongoing executive development preferred
- Proven expertise in deposit strategy, business development, and community engagement
- Strong financial acumen and ability to work collaboratively across executive functions
- Experience in credit unions is highly valued
- Consumer lending expertise is a welcome bonus
- Ability to connect with employees, members, and community partners
Benefits
- Hybrid work arrangement
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