Internship in Exterieur Design at BMW Group. Engage in professional design processes and contribute creativity to projects.
About the role
- Service Designer working to identify and solve clients’ service problems at a tech consultancy. Engaging in user-centred design processes while ensuring adherence to quality and security policies.
Responsibilities
- Identify and help solve our clients’ service problems.
- Investigate, define and design the end-to-end, front stage and back stage service journey.
- Balance user needs, business needs and technical considerations.
- Ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies.
Requirements
- Experience of working as a Service Designer across complex projects
- Analysed and synthesised complex information into actionable insights, needs and recommendations
- Conveyed complex information using storytelling techniques
- Designed artefacts to evidence existing and new service systems and experiences
- Designed prototypes to test new service concepts
- Designed and facilitated workshops and co-design sessions
- Helped clients see the value of the design process
- Clearly and diplomatically articulated tensions between technical, business and user needs
- Designing to UK government service standards
- The GDS assessment process
- Working in agile delivery teams
- Built trust and developed strong working relationships with stakeholders
- Respectfully and effectively challenged decisions or solutions you don’t agree with
- Planned your own tasks to achieve project objectives.
- Applicants must currently hold active Security Clearance (SC).
Benefits
- We include you
- We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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