Hybrid Senior Product Owner

at Hiscox

• Job title: Senior Product Owner
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Lisbon, Portugal

About the role

• Senior Product Owner at Hiscox coordinating product roadmap delivery and engaging with cross-functional teams. Leading product development and improving customer-centric innovation and operational efficiencies.

Responsibilities

• Assist the Head of Product in coordinating the delivery of the iHUB product roadmap.
• Building and launch of new products and extending existing products into new markets.
• Align to product design and governance processes across the business units.
• Engage with business stakeholders, customers, and technical teams to understand requirements and priorities and provide effective support and handover with local business change teams.
• Be a key point of contact for the product within the group, managing the escalation of delivery blockers and facilitating clear communication between all parties.
• Leading a team of product analysts ensuring efficient, high-quality output in requirements, design and build.
• Value Delivery: Accountable for the outcomes of the activity, developing within your team or working closely with business unit development teams to ensure timely delivery of high-quality solutions.
• Lead the functional design process, demonstrating a deep understanding of users, business workflows and technologies.
• Monitor and measure product performance, making data-driven decisions to optimise value.
• Researching and benchmarking digital capabilities of other businesses.
• Incorporate customer feedback into product improvements and innovation.
• Advocate for the end-user experience in every decision, ensuring our products meet customer needs and expectations.
• Collaborate with other business units and change initiatives to identify synergies and dependencies.
• Promote a culture of continuous improvement and agile practices within the team and across the Hiscox group.

Requirements

• Proven experience as a Product Owner, Product Manager, or similar role, ideally within insurance or financial services.
• Ability to manage multiple tasks and projects at one time.
• Exceptional communication and stakeholder management skills, with the ability to influence at all levels.
• Strong analytical and problem-solving abilities, with a focus on delivering customer and business value.
• A willingness and ability to help coach and develop others

Benefits

• Flexible working hours
• Professional development opportunities