Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Senior Product Manager leading the strategy and roadmap for Vacatia's rental and resale platforms. Driving growth and improving user experiences in the vacation ownership marketplace.
Responsibilities
- Own the vision, strategy, and roadmap for Vacatia’s rentals and resales platforms; driving growth, efficiency, and trust across the core booking and resale ecosystem while aligning product priorities to business outcomes
- Translate traveler, owner, and partner needs into seamless, high-performing experiences that increase booking conversion, expand supply, and improve monetization
- Partner with Marketing, Growth, and Revenue teams – along with engineering, design, operations, data, and finance – to design and optimize acquisition loops, conversion funnels, dynamic pricing, and demand generation strategies that drive measurable growth
- Leverage product, pricing, and experimentation to unlock new revenue streams, improve unit economics, and identify scalable paths to profitability
- Connect Vacatia’s platforms with the broader travel tech stack – PMS/CRS, channel managers, ARI feeds, payments, and analytics – to ensure reliability and real-time availability
- Define success metrics, run experiments, and leverage analytics to refine search, pricing, and conversion flows for both travelers and owners
- Champion data-driven, customer-first thinking that modernizes how people buy, sell, and book resort stays – setting a new standard for transparency and trust in the vacation ownership marketplace.
Requirements
- 7+ years in Product Management with a proven record of shipping and scaling transactional web or marketplace products
- Experience in online travel, hospitality, vacation rentals, or e-commerce marketplaces (OTA, PMS/CRS, RMS/yield, ARI, payments, resale, or listing platforms)
- Strong understanding of supply-demand dynamics, search and discovery UX, conversion optimization, and pricing strategy
- Fluency in analytics and experimentation: SQL or similar, funnel analysis, attribution modeling, and A/B testing frameworks
- Experience integrating with travel tech ecosystems – channel managers, PMS/CRS, or ARI/RMS providers preferred
- Exceptional product sense and UX craftsmanship; you can simplify complexity and design delightful, conversion-driving flows
- Excellent cross-functional leadership and communication skills; you can influence partners, present to executives, and align teams around a clear strategy
- Passion for travel, marketplaces, and the business of creating value for travelers, owners, and resort partners alike.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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