Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Sr. Product Manager focused on enhancing Narvar’s logistics platform. Collaborating with teams to drive product development and client satisfaction in SaaS supply chain solutions.
Responsibilities
- Facilitate the growth and development of Narvar’s newest product lines, across building an intelligent logistics platform. Be a champion and advocate for the new suite of products.
- Collaborate with customer facing teams to identify new opportunities and evolving market environments. Use customer & market research, user feedback, usage statistics, and competitive analysis to identify new product opportunities and enhancements
- Partner with cross-functional stakeholders and product peers to execute against opportunities
- Have an AI first approach to specify, prioritize, and communicate product specs, used AI prototyping to reduce time to market.
- Identify and interpret immediate and/or upcoming client needs and work with the team to develop a product feature plan that addresses them
- Develop strong relationships with Engineering and Design to create world-class experiences for our client's brands
- Collaborate with other product managers to ensure consistency and compatibility across all Narvar products
- Define and analyze key product feature metrics and understand how to optimize features post-launch
- Interface with clients to gather requirements, iterate on product features, and represent Narvar as a valuable business partner
Requirements
- 5-6 years of software product management experience working in SaaS startup environments, preferably supply chain.
- An outcome-focused thinker, with the grit and agility to make those outcomes a reality
- Experience building optimization or data-heavy products to power better consumer experiences
- Excellent communication and collaboration skills with coworkers based around the world
- Energized by fast-paced, startup environments. Comfortable handling ambiguity
- Ability to conceptualize, manage and prioritize multiple projects with varying stakeholders
- Bachelor's degree in business administration, marketing, computer science, economics, or a related field; or equivalent work experience.
- Experience in ecommerce, retail and/or logistics & supply chain industries is a plus
- Exposure to AI prototyping, AI evals and machine learning.
- Familiarity with Metabase, SQL, or similar business intelligence tools
- Technical background, from an ability to read and understand API documentation, to a formal education in programming
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development • Bonuses • Stock options • Equipment allowances • Wellness programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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