Senior IT Admin responsible for managing macOS environment and AWS infrastructure. Supporting users and leading IT projects in a hybrid role based in Bangalore.
Responsibilities
Lead the management, troubleshooting, and optimization of a predominantly macOS environment to ensure peak performance and security.
Identify and automate routine IT tasks and workflows using tools like JAMF, BetterCloud, and scripting (Bash/Python), focusing on improving efficiency and minimizing manual efforts.
Support and manage AWS infrastructure, handling IAM roles and S3 configurations, and collaborating with the security team to maintain a secure cloud environment.
Own and drive IT infrastructure projects from planning to completion, ensuring alignment with organizational goals and timely execution.
Oversee the installation, deployment, and management of enterprise software, maintaining up-to-date applications across all endpoints.
Implement and maintain endpoint security practices for macOS devices, leveraging tools like JAMF and CrowdStrike to safeguard company data.
Provide high-level support to end users, addressing technical challenges quickly to ensure seamless daily operations.
Integrate new and existing IT tools (like OKTA, Netskope, CrowdStrike) to enhance system interoperability and security.
Requirements
Strong expertise in macOS management: Extensive experience in troubleshooting and managing macOS devices, especially using JAMF.
Proven automation and scripting abilities: Proficiency in Bash, Python, or similar scripting languages to automate and streamline IT workflows.
Significant experience in tool integration: Skilled in integrating IT tools, including OKTA, Netskope, and CrowdStrike, for enhanced security and functionality.
Strong project leadership skills: Ability to independently manage IT infrastructure projects from planning to completion.
In-depth knowledge of endpoint security: Familiar with deploying and managing security protocols on macOS devices using tools like CrowdStrike.
Excellent communication and collaboration skills to work with cross-functional teams and articulate technical solutions.
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