Senior Director of Business Applications at ELLKAY driving Quote-to-Cash transformation initiatives. Leading strategic vision and collaboration across Sales, Finance, Delivery, and Customer Success functions.
Responsibilities
Lead and own the end-to-end Quote-to-Cash transformation, including use of Salesforce CPQ, NetSuite, LinkSquares and integrated systems.
Collaborate extensively with functional and technical leaders (Sales, Rev Ops, Finance, Delivery, Product) on workflows improvements that drive an efficient Quote-to-Cash process.
Advocate for and build a high-performing Business Applications team (internal and external resources), while remaining hands-on in solution design and execution.
Lead the data and reporting strategy for the Quote-to-Cash process, ensuring information is captured, structured, and leveraged for business insights.
Establish system architecture, integration strategy, and data governance standards that support scale and ensure data consistency.
Be a change agent to drive and influence effective change management.
Collaborate with senior leadership and project management office on driving success.
Translate business requirements into scalable and best-practice solutions.
Define and track KPIs to measure process effectiveness and system performance.
Manage vendor relationships and evaluate new technology solutions to drive innovation.
Requirements
Proven experience successfully delivering cross-functional business system transformation projects, especially quote-to-cash.
8+ years of experience with Salesforce CPQ in a team lead, product owner, administrator, or consultant role.
5+ years of experience in Healthcare IT industry, preferably with SaaS businesses.
Deep understanding of Salesforce Sales Cloud, CPQ, and integrations with third-party SaaS tools.
Salesforce certifications (e.g., Administrator, Advanced Administrator, Business Analyst, or CPQ Specialist) helpful.
Experience with NetSuite ZoneBilling helpful but not required.
Knowledge of third-party integrators such as Zapier, Mulesoft helpful but not required.
Excellent communication, stakeholder management, and prioritization skills.
Benefits
Medical, Dental, and Vision benefits
Employer-paid Life and LTD
401k w/ matching – once eligibility is met
Work/life balance
Paid Volunteer Program
Flexible working hours
Unlimited PTO
Remote work options
Employee Discounts
Parental Leave
Working with talented, collaborative, and friendly people who love what they do
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